Welcome to CCI Digital
Keeping customers connected in an ever changing digital world can be confusing and complicated.
At CCI Digital we support your digital needs, offering expert advice and guidance to help you create a better connection with your customers. |
Digital MarketingIt is not good enough to have great content promoting your products and services. We need to make sure that we get the content in front of the right people at the right time.
Social MediaSocial Media is more and more becoming the go to channel for discovery and customer service enquiries. Also if you utilise monitoring tools it can be used as the biggest customer focus group in the world!
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Digital EngagementEngaging with your clients via Digital Channels can be challenging. At CCI Digital we are experts in designing, deploying and delivering Digital Engagement programmes..
Insightful AnalysisIf you don't measure your performance you can't improve it. At CCI Digital we deliver insight and analytics to measure our partners performance and benchmark against competitors or industry.
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Modern day customers have higher expectations than ever before. They expect the brands that they use to be always online, always available and in the channel they choose. Our aim at CCI Digital is to exceed these expectations.
Phillip Batt - Head of CCI Digital
All the Tools You Need to Succeed
At CCI we have over a decade of experience supporting major brands, helping them connect to their customers all over the globe. With over 7,000 front line staff, supporting over 50 brands we get lots of practice.
That has enabled us to trial and use many software tools to support us in connecting companies with customers in digital channels. |
We have built strong strategic partnerships with global digital leaders, which has strengthened our offering and aided our growth, developing massive insight and expertise.
As such we can now offer consultative advice and support at all stages of supporting your digital strategy. From Solution Architecture & Strategy Design, to Implementation, Optimization and Operational Support. |